Quick and easy to use
A single view of your community
By presenting a single source of truth for all data, Datascape Enterprise makes it easy to find and share the same information across different departments and deliver services effortlessly.
Precise process management and measurement
Datascape Enterprise guides staff through business processes and ensures each step is visible and auditable. This reduces training times and as the rules are embedded in Datascape Enterprise, this automates manual decision-making.
It can also track where decisions are at any point during a process and apply Service Level Agreements, ensuring prompt decision making and customer satisfaction.
All Financial, Property & Rating, Regulatory and Human Resources & Payroll modules, as well as tasks are connected to automated workflows, with clear measurement, reporting and accountability at every step. Tasks and progress can be easily monitored, improving operational efficiency.
Self-service has never been easier with Virtual Assistants
These days, people expect answers to their queries instantly, at any time of the day or night.
Datascape Enterprise incorporates the latest frameworks to support Virtual Assistant, Artificial Intelligence and machine learning to answer customer queries, suggest solutions, and automate tasks, freeing up your staff to work smarter and faster on key work items.